First Time Customers
We understand the questions and concerns you are facing with dealing with a new printing company. We created this page to help you answer many of your questions.
Feel free to review some of our most frequently asked questions. If you don't find your answer, feel free to pickup at the phone and call us at (210) 202-1800. We are locate at across the street from the San Antonio Airport and are open from 8:30am-5:30pm M-F.
NEW CUSTOMER FAQs
What’s the First Step in placing an order? How do I get started?
The first step is to determine what product will serve your best. We will then advise you of the artwork requirements. Once artwork is ready, we can start working on your project.
Do I need to come into your office? Or can I email you my files?
One of the benefits of being a local printer is that you can always visit with us in person. However, to save you time, feel free to email us your files.
I'm not sure what files you need. Can you help?
Absolutely! For the most part, a quick phone call to our office is all you need.
How quickly can you print my order?
Most orders are completed within a week. Standard processing time is about 2 weeks from the point design is approved.Am i able to pick up my order or does it have to be delivered?
You are more the welcomed to pick up your order at one of our 2 San Antonio locations. We also offer local delivery to make it more convenient for you too.
Can I see a proof before I complete my purchase?
Yes, be assured, if we are creating artwork you will receive a proof and nothing will go to print until you reply "OK TO PRINT". However, we require prepayment on all orders.